Luke FSS Provides CSS training

  • Published
  • 944th Fighter Wing Public Affairs
Over 50 Airmen and civilian command support staff members from Luke, Seymour Johnson, and Davis-Monthan Air Force Bases along with Air National Guard Air Force Reserve Command Test Center personnel attended a week long training event here September 11 – 15.

The CSS training hosted by the 944th Force Support Squadron served several different purposes. One of the most important reasons was to provide a stronger foundation for new CSS members on every facet of their job recently defined by the latest group manpower study.

“As the functional managers for personnel, we wanted to be certain CSS members were not only aware, but had the tools they needed to be successful,” said Maj. Melissa Greene, 944 FSS commander.

Part two of the training was to allow the newest members to meet face to face with other members of their force support team.

“Most of our communication is done via email or phone, so it is nice to put a face to a name,” said Chief Master Sgt. Michelle Harvey, 944 FSS superintendent. “Especially for our geographically separated units. Spending time together keeps Airmen in our career field unified and consistently focused on the common goals.”

The training included all ranks from Lieutenant Colonel to Airmen Basic and not only encompassed traditional personnel programs, but programs related to the services, finance, and communication functional areas as well.

The third purpose was to provide refresher training on many programs that have changed in the past year. A1 programs are constantly being modified and streamlined, and keeping up with all the changes can be daunting to some. The training gave the opportunity to review changes to programs that even the most seasoned personnel may not have known about.

Some of the programs the CSS members are responsible for are lodging, Air Force Personnel Accountability and Assessment System , Defense Travel System/Reserve Travel System , Government Travel Card, and Base Records Management. There was a lot of information given this week, which helped generate plenty of questions and cross talk, clearing up many misconceptions.

“The FSS leadership appreciates the Commanders' support for this training,” concluded Greene. “We hope to facilitate a training like this every fall. The more cohesive our FSS and CSS personnel are, the better we will all be able to provide premier customer service to our Wing.”